LOCATION DE VOITURES Bertrange (A38)

Damage Waiver

In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged).

The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Super Damage Waiver (SCDW)

An excess reduction product which reduces your damage waiver excess to zero with a valid police report on cars or vans. (or, if higher, the amount shown on your Rental Agreement Form).

Theft Protection waiver (TP)

In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.

The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Super Theft Protection

Documents from the vehicle must not be left unattended inside the vehicle, as doing so is legally prohibited and considered a misdemeanour. The Croatian law requires the driver to carry a valid driver's license or a certificate confirming the submission of an application for its issuance, a vehicle registration certificate, an insurance policy, and a European accident report. The driver must present these documents upon request by a police officer.

Damage/Loss/Repair Processing Fee

Please see the section titled "Damage, loss, injury or theft" in the General Conditions which provides information on how and when we charge costs if the vehicle, keys, any accessories, or any vehicle documents are lost, stolen or damaged. 

You can purchase additional waiver and protection products to reduce the amount you would otherwise owe please see details in Part 2 below.

As well as charging for any damage or loss suffered, we will also charge you a damage processing fee in accordance with our "Theft, Loss & Damage Policy" (see General Conditions). In Luxembourg, the Damage/ Loss/ Repair Processing Fee and on the ground idle fee which are charged as per our Tariff conditions (https://www.avis.lu/a-propos-d-avis/conditions-tarifaires).

Unless you've asked us to send you a receipt by post or email, you'll be able to find details of the charges owed by you here: http://https://www.avis.lu/votre-avis/ma-facture